Family Stories

What our Host Families say…

We are very happy with the service of HBN since 4 years, with the sweetest au pairs and support. We will definitely go for their service next year again.

We've had the pleasure of using HBN's au pair services for several years and can't recommend them enough. They are consistently reliable and always available, making them a top choice for families seeking au pairs. The staff is exceptionally friendly, fostering a warm and welcoming atmosphere that truly stands out. Whether you are new to the concept of au pairs or looking to switch agencies, HBN is a wonderful option that combines professionalism with a personal touch.

HBN is a great aupair agency! Our family is super enthusiastic about the services and always helpful staff of HBN. We’ve always felt supported and were very happy with the match HBN made between us and our aupair!

“We have been working with HBN since our move to Haarlem in 2014 and have had 9 au pairs since. HBN collaborates with us and understands our changing needs with kids that are growing up! Each year is different and HBN has been a very professional and personal partner year after year! Because of HBN and our au pairs we are able to work fulltime, have a social life and have quality time with our kids!! ​

HBN has been caring for our au pairs with great commitment for three years. They take care of all the paperwork from A to Z, screen the girls and are easy to reach in case of problems. It is a great office for the aupairs, thanks to a lively aupair community with many activities they immediately have friends. I would recommend HBN!

It is just as if she is always there. Everything goes so smoothly. She is truly interested in our children. Today she was off but she insisted on going to fetch our daughter from her first day at school.

We are very happy that we ended up at HBN. Thanks to the guidance from HBN, we knew exactly what to expect when welcoming our au pair. Especially in the first months, they gave us useful tips to get off to a good start together. All HBN contacts know us and our situation and are always available to us and also to our au pair. Fun activities are organized where the au pairs also meet each other. HBN's extensive experience, enthusiasm and commitment make it a great success for us.


Very reliable au pair agency; we have been working with HBN for 8 years, and perfect matching so far!

It is just as if she is always there. Everything goes so smoothly. She is truly interested in our children. Today she was off but she insisted on going to fetch our daughter from her first day at school.

We had an Au Pair from july '21 untill July 22 and it was a real nice experience, that nice that we stayed with her family on the farm in South Africa!

For years I have been happy with HBN! I can choose the girls myself and they arrange all the paperwork and care for the girls. If there is anything i can always approach them. Everyone is caring, friendy and helpful.

The Au Pair Program really suits us, next to the flexibility we really enjoy the program for our kids. They now speak English very well.

Now after 3 years having an Au Pair in my home of which the first was through another agency , I have experienced that HBN is a really nice and personal way of working. They stimulate growth & education of the au pairs, organize events and regularly check up on the Au Pairs and also with the Host Parent(s). Also I had a re-match once and the guidance in the proces was guided very well. Extremely valuable.

We have had an amazing year with Noxolo. We couldn’t have wished for a better first experience with an au pair. Very sad that she is leaving but forever grateful for all her love and effort towards our family.

Als fulltime werkende ouders zijn wij enorm blij met de hulp van HBN bij het vinden van de geschikte Au Pair voor ons gezin. Binnenkort start bij ons de 4de Au Pair en tot nu toe zijn alle dames een schot in de roos geweest. Door het vinden van een perfecte match maakt HBN ons leven en dat van onze twee dochters een heel stuk rustiger en relaxter!

“Personal attention and excellent selection of Au Pairs!”

Hello! “Since 2012 We have au-pairs living-in to support us with our Au pair Agency Huisje Boompje Nanny. My family consists of 6 people if you include our puberty girl (au-pair). I can write a book about all the adventures we have been part of since we started with au-pairs, but for now I will just start with the questions people ALWAYS ask me when they hear we have an au-pair: Really, but doesn’t it bother you someone in your space? I think we could never get used to that… “Well, that’s what I thought at first as well. But, with 2 full time jobs and 3 kids, my husband dared me to just take a chance on it. If you don’t like it, he said, we will stop immediately. And now… I can’t live without it anymore!”
But, in your house… isn’t that annoying? “No, actually, you really don’t notice at all. Those girls don’t want to sit next to you in the living room in the evening or weekends. They have their au-pair friends, facebook groups, party’s the au-pair agency organizes, Netflix, etc. They ‘ use’ us as a hub to travel through Europe, and that’s also what we encourage them to do.”
Where are they from? “We have South African au-pairs. That is convenient with the language… Afrikaans looks like Dutch, so there’s no language barrier to communicate with the kids. We’ve had 1 girls from Brazil, and the kids also got to talk English with her quite fast! But we stick with South Africans because there’s a good match in culture.” Because of the HBN Au Pair Program I can work full-time, manage 3 kids, a husband, do some sports, enjoy life with a smile on my face and have a social life!”

HBN is really committed to providing a suitable match between an au pair and a host family. We have found their services to be both professional and personal. This really helps with the selection process and the ease in which we can touch base with the agency if any issues arise. We are really grateful for the care of the helpful, independent and mature au pairs we have been able to invite into our home over the past years. They are a tremendous help for our family of five and we very much enjoy making them part of our journey. We are really pleased that HBN creates a community between them as an agency and the other au pairs as this is so fundamental in their experience abroad. ​

Personal Attention and very proffesional!

Personal Attention and Excellent selection & screening of Au Pairs!

Door de persoonlijke touch en jarenlange ervaring van Huisje Boompje Nanny worden wij geweldig bij de hand genomen in het toch elke keer weer moeilijke proces van het kiezen van de Au Pair en de startperiode.

Just welcomed our fifth Au Pair through HBN, again we are super happy! Proposing and guiding candidates to arranging everything at the administrative side during placement. We are glad that we do not have to arrange this ourselves.

To us is was really exiting in the beginning to go from a familiar day care center and after school program to an au pair. For us personally it was a process to see that an au pair was and is THE solution for us. This flexible way of childcare doesn’t only give peace to the children, but also to us as parents. Not because we weren’t satisfied with the previous childcare we had, but we did miss the flexibility. We had to stress ourselves three times a week to do our work normally. As a base for success with an au pair, we believe that a right match has to be made between au pair and family. In this we believe that Huisje Boompje Nanny is really good and professional. We also really liked that HBN takes you through the process step-by-step. It’s quite some administrative work to arrange before the au pair eventually arrives. Another question went through our minds; What if the au pair doesn’t get any friends? Luckily HBN is very active in organising events for the au pairs. Because of this, they get the opportunities to get to know each other in a pleasant and sometimes active manner (through ice-skating or by boat). From this events our au pair Carla built up her network of friends. Really important for her is that she has her friends besides our family. Because the click with Carla was there immediately, you can start building a good relationship right away. Of course you experience a barrier in language with each other in the beginning, but you understanding each other happens really quickly. Carla is from South Africa, and South African is pretty similar to Dutch so learning the language for her was pretty rapid. The kids speak Dutch with her and do see her as a family member. We also noticed that when her Dutch improved she was able to improve her parenting skills as well. What we believe is important is to have in the beginning, is a good mutual understanding of expectations. If you discussed this properly you will have a smaller chance of misunderstandings. Evaluations are not a bad idea! We experienced that sharing our house with an au pair doesn’t feel like an invasion of our privacy. Also, it’s interesting to hear stories from her from a totally different country and culture.

Last year was our first experience with an Au Pair through HBN. The coming years we do not want otherwise! It is not only very ” gezellig”, it is also fun to get to know another culture and it is respite to have someone at the house you can really count on. Especially for the kids it is really nice to have a trusted person as a caretaker as a live-in family member


“Years of great and fun Au Pair experiences and HBN always takes care of all the necessary arrangements”.

Although there are Au Pair agencies in The Hague, we came in contact with Emeline and Jennifer of course from Huisje Boompje Nanny in Aerdenhout. The first contact was very pleasant and that feeling stayed for years so we did not leave after. The ladies are always pro-active and must have a good network cause we have 4 years of amazing girls through HBN. They just arrange it and that is super. And yes I do recommend them for sure!